GrowFast Online Privacy Policy
Introduction
GrowFast Online regards customer privacy as an important part of our relationship
with our customers. The following privacy policy applies to all GrowFast Online
users, and conforms to Internet privacy standards.
If you have questions or concerns regarding this statement, you should first contact
our Customer Support Team on 1300 109 600.
Collection of Information
In order to use the GrowFast Online website, we may require information from you
so that we can provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales,
support and accounts, including email.
Any information collected by GrowFast Online is collected via correspondence from
you or your company. This may be via the telephone, email, mail, fax or directly
through our website.
Use of Collection Information
Any details collected from GrowFast Online customers are required in order to provide
you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist
in our staff development.
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive
information (such as credit card numbers) on our website, we encrypt that information
using secure socket layer technology (SSL). When Credit Card details are collected,
we simply pass them on in order to be processed as required. We never permanently
store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information
submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us at info@growfastonline.com.au.
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire
our service, you may correct, update, delete or deactivate it by emailing us at
info@growfastonline.com.au.
Orders
If you purchase a product or service from us, we may request certain personally
identifiable information from you. You may be required to provide contact information
(such as name, Email, and postal address) and financial information (such as credit
card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have
trouble processing an order, we will use this information to contact you.
Communications
GrowFast Online uses personally identifiable information for essential communications,
such as emails, accounts information, and critical service details. We may also
use this information for other purposes, including some promotional emails. If at
any time a customer wishes not to receive such correspondence, they can request
to be removed from any mailing lists by emailing us at info@growfastonline.com.au.
You will be notified when your personal information is collected by any third party
that is not our agent/service provider, so you can make an informed choice as to
whether or not to share your information with that party.
Third Parties
GrowFast Online may at its discretion use other third parties to provide essential
services on our site or for our business processes. We may share your details as
necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information
for any other purpose.
GrowFast Online does not share any information with third parties for any unknown
or unrelated uses.
Legal
We reserve the right to disclose your personally identifiable information as required
by law and when we believe that disclosure is necessary to protect our rights and/or
comply with a judicial proceeding, court order, or legal process served on our Website.
Links
Links on the GrowFast Online site to external entities are not covered within this
policy. The terms and conditions set out in this privacy statement only cover the
domain name of www.growfastonline.com.au.
Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy
statement, the homepage, and other places we deem appropriate so that you are aware
of what information we collect, how we use it, and under what circumstances, if
any, we disclose it. We reserve the right to modify this privacy statement at any
time, so please review it frequently. If we make material changes to this policy,
we will notify you here, by email, or by means of a notice on our homepage.